Terms & Conditions of Use

1. General Information

These Terms and Conditions govern the use of the website https://cirujanoandresparra.com and the medical services offered by Dr. Andrés Parra Carreño, certified plastic surgeon in Colombia.

2. Acceptance of Terms

By accessing and using this website, the user automatically accepts these terms and conditions. If you do not agree with any of the established conditions, you must refrain from using the website and services.

2.1 Legal Capacity

To use this website and request medical services, the user must:

• Be over 18 years old or have authorization from a legal representative
• Have legal capacity to contract medical services
• Provide truthful and updated information
• Comply with all applicable laws in their jurisdiction

3. Services Offered

Through this website, exclusively information services are offered and scheduling of specialized medical consultations in:

3.1 Medical Specialties

3.2 Website Limitations

IMPORTANT: This website does NOT constitute:

• A virtual medical consultation or telemedicine
• A medical diagnosis of any kind
• An online store or e-commerce
• A service for selling medical products
• A platform for remote medical treatment

4. Scheduling Process

4.1 Contact Methods

Appointment scheduling is done exclusively through:

• WhatsApp Business: +57 300 260 1698
• Web Form: Available on the contact page
• Phone Call: +57 300 260 1698

4.2 Appointment Confirmation

• All appointments must be confirmed by authorized office staff
• Web scheduling is a request, not automatic confirmation
• Confirmation will be sent via WhatsApp or phone call
• It is the patient's responsibility to confirm date, time and location

4.3 Cancellation Policy

• Cancellations must be made with at least 24 hours notice
• Last-minute cancellations may generate administrative costs
• The office reserves the right to reschedule appointments for medical reasons

5. User Responsibilities

5.1 Appropriate Use

The user agrees to:

• Provide truthful and updated personal information
• Use the website only for legitimate purposes
• Not interfere with the website's operation
• Respect intellectual property rights
• Not use the site for illegal or unauthorized activities

5.2 Prohibited Conduct

It is prohibited to:

• Impersonate another person or entity
• Transmit viruses, malware or malicious code
• Attempt to access restricted areas of the site
• Copy, reproduce or distribute content without authorization
• Use bots, scripts or automated tools
• Send spam or unsolicited communications

6. Provider Responsibilities

6.1 Medical Services

Dr. Andrés Parra commits to:

• Provide medical care under the highest professional standards
• Keep his medical training and certifications updated
• Comply with all Colombian Medical College regulations
• Maintain medical confidentiality according to Colombian law
• Properly inform about risks and benefits of procedures

6.2 Website

Regarding the website, we commit to:

• Keep medical information updated and truthful
• Protect the security of personal data
• Correct technical errors in a reasonable time
• Maintain appropriate security standards

7. Liability Limitations

7.1 Website Availability

We do not guarantee continuous availability of the website due to:

• Scheduled server maintenance
• Unforeseen technical failures
• Internet connectivity issues
• Necessary security updates

7.2 Third-Party Content

This site may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of external sites.

7.3 General Medical Information

The medical information on this website is general and educational. It does not replace personalized medical consultation or professional medical judgment.

8. Intellectual Property

8.1 Website Rights

All content on this website is protected by copyright:

• Texts, images and videos are property of Dr. Andrés Parra
• Web design developed by JULI.COM.CO
• Medical photographs with express patient authorization
• Trademark and logos registered

8.2 Authorized Use

The following is allowed:

• Personal viewing of content
• Sharing links to the website on social networks
• Citing medical information with appropriate attribution

8.3 Unauthorized Use

The following is prohibited without express authorization:

• Reproduce or copy complete content
• Use medical images for other purposes
• Create similar or competing websites
• Commercial use of content

9. Applicable Law and Jurisdiction

These terms and conditions are governed by the laws of the Republic of Colombia. Any dispute will be resolved under the jurisdiction of the courts of Bogotá D.C.

9.1 Applicable Regulations

• Law 23 of 1981 (Medical Ethics)
• Law 1581 of 2012 (Personal Data Protection)
• Decree 1377 of 2013 (Regulatory of Law 1581)
• Law 1273 of 2009 (Computer Crimes)
• Resolution 2003 of 2014 (Plastic Surgery Procedures)

10. Modifications

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately after publication on the website.

Recommendation: Review these terms periodically to stay informed about any updates.

11. Contact

For inquiries about these terms and conditions:

12. Validity

If any provision of these terms is declared invalid or unenforceable, the other provisions will remain in full force and effect.

Last updated date: January 22, 2025